Refund Policy

Last updated: January 20, 2026

1. Overview

At Invector, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds on our subscription services.

2. Subscription Purchases

Invector subscriptions are processed through the Apple App Store and Google Play Store. As such, refund requests are subject to the policies of these platforms.

3. How to Request a Refund

For iOS (Apple App Store)

  • Visit reportaproblem.apple.com
  • Sign in with your Apple ID
  • Select the subscription you want a refund for
  • Follow the prompts to submit your refund request

For Android (Google Play Store)

  • Open Google Play Store
  • Go to your subscriptions
  • Select the Invector subscription
  • Tap "Cancel subscription" and follow the refund request process

4. Refund Eligibility

You may be eligible for a refund if:

  • You request a refund within 14 days of your initial purchase
  • You experienced technical issues that prevented you from using the Service
  • You were charged incorrectly or without authorization
  • You did not receive the features advertised

5. Non-Refundable Situations

Refunds are generally not provided for:

  • Change of mind after the 14-day period
  • Partial subscription periods (you retain access until the end of your billing cycle)
  • Subscriptions used extensively before the refund request
  • Price changes after your purchase

6. Cancellation

You can cancel your subscription at any time through your device's app store settings. When you cancel:

  • You will retain access to premium features until the end of your current billing period
  • Your account will revert to the free tier after the billing period ends
  • Your data will be preserved unless you delete your account

7. Processing Time

Refund requests are typically processed within 5-10 business days. The actual time for the refund to appear in your account depends on your payment method and financial institution.

8. Contact Us

If you have questions about this Refund Policy or need assistance with a refund request, please contact us:

Email: support@invector.app

Please include your account email and a description of your issue when contacting us.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page.